Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide.
Q: How long is the shipping time?
A: It normally takes around 10-14 working days to reach you within Standard Shipping, and around 7-10 working days within Expedited Shipping.
During COVID-19, Please bear with up to 3 working days delivery delay.
Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed.
Q: How much is the shipping fee?
A: Expedited Shipping is $36.99 and Standard Shipping varies from $16.99 to $26.99 according to the shipping country.
Q: Which countries can you ship to?
A: We mainly deliver to North America and Australia. We do not deliver to any address in a country or region in which there is a war, conflict, or instability of any kind, or to places to which it is illegal for Snowshred to deliver to (for example when there is a trade embargo).
Q: Can I change the delivery address after the order was placed?
A: Yes, please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
If you would like to return or exchange an item purchased on www.snowshred.com, please send us your request within 7 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
- To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
- Initial shipping charges cannot be refunded.
- When returning or exchanging items, Customers will be responsible for the charges of the return/exchange shipping.
- Snowshred reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval.
- Any promotional gifts received must be included in the returned items, otherwise, the retail price of the promotional gift will be deducted from the refund.
- Contact us if you have any questions regarding your return at firstname.lastname@example.org.
Please click Here to request a return/exchange.