Wrap measuring tape around your head, just above eyebrows. Note your size at the point of overlap.
- Size M for 52-58 cm / 20.5-22.8 inch Head Circumference
- Size L for 58-61 cm / 22.8-24 inch Head Circumference
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide.
Q: How long is the shipping time?
A: It normally takes around 6-8 working days to reach you within Standard Shipping, and around 4-6 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
Q: How much is the shipping fee?
A: Expedited Shipping is $29.99 and Standard Shipping varies from $14.99 to $24.99 according to the shipping country.
Q: Which countries can you ship to?
A: We mainly deliver to North America and Australia/New Zealand. We do not deliver to any address in a country or region in which there is a war, conflict, or instability of any kind, or to places to which it is illegal for Snowshred to deliver to (for example when there is a trade embargo).
Q: Can I change the delivery address after the order was placed?
A: Yes, please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
If you would like to return or exchange an item purchased on www.snowshred.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.
- To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
- Initial shipping charges cannot be refunded.
- When returning or exchanging items, Customers will be responsible for the charges of the return/exchange shipping.
- Snowshred reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval.
- Any promotional gifts received must be included in the returned items, otherwise, the retail price of the promotional gift will be deducted from the refund.
- Contact us if you have any questions regarding your return at firstname.lastname@example.org.
Please click Here to request a return/exchange.